The book ‘Cisco Firewalls’ attempt to combine the knowledge standard (manual guide) into the form of practical everyday applications by emphasizing a focus on the security philosophy so that it can be applied to many Cisco security appliances. This book was written by Alexandre Pires da Silva Matos de Moraes, a CCIE and security specialist who has been satisfied with the ins and outs of security and trying to share his knowledge in writing a very trace.

Points that are important from this book include:

1. Fundamental is everything
Knowledge of a strong network, how to work-related protocols should be the basis in understanding where and what parts need to get security. Knowledge of design and troubleshoting make the process more good can be produced and applied.

2. Know your stuff
The author warns that often features of the tools we have is not utilized to the maximum only because of his lack of knowledge of existing features, please explore all the features of the tool that you hold and you will be surprised that all the problems that has been there can be handled easily and efficiently handled .

3. Advance Security
Discussion on the implementation of a firewall for cisco scenarios for voice equipment, as well as multicast routing is not uncommon.

4. Networking and Security-in-one
This book could be worth reading by people who have a networking background or people who have a security background. There are many things that can be learned and applied quickly.

So far there are 14 ratings from readers with average rating of 4.5, to read reviews from other readers that you can click on this link.

“The book has two interesting aspects that helps the reader to better understand the Cisco Firewalls, the author could align theory and practice with examples in a very deep details. This approach is perfect in order to consolidate Firewalls concepts and its applications in the real world.
I really liked how Alexandre consolidates in a single book virtualization applied in three different technology areas: network (VLANs and VRFs), security (ASA and FWSM contexts) and servers (“Firewalls and Virtual Machines”). This last part, explained on a chapter named “Firewall Interactions” specially shows how vibrant and broad the subject “Firewall” still is.

If you have to choose one book to learn about Cisco Firewalls this is definitely the one. ” – enio alves

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Local checks be done and recommendations can be given is to resend to the nearest dealer for replacement of the goods with new goods. 100% new.

How can this be done?
SMARTnet is the answer, quote from cisco site:

“SMARTnet Gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues. ”

This was indeed true, in the case of faulty hardware router we replaced our router with a new router. Here’s the process sequence:

1. Contact email address tac@cisco.com
2. Provide the following information in your email:
- No SMARTnet contracts
- Types of router
- Problems occurred
3. Our email reply within 6 hours by a TAC angineer which is dedicated specifically to the problems that we ask.
4. Case is opened and all the history will note there a solution.simply note the case number provided.
5. At this stage all the help of Cisco’s support will be provided either through the guidelines that we must type the command (if the instrument is still able to live up to the remote support). If the machine can live and work well then the case is closed.

In the case of the death total tool then some questions will be posed, the results of this question becomes a reference for the provision of new hardware with the RMA code.

Address details of contact persons associated with this router cisco will be asked by the parties, then a replacement item will be shipped within 1-2 days and will be able to accept. After this replacement tool and can work to replace the damaged device then our task then is to send us the damaged goods to a courier who had been appointed by cisco.

The process can be monitored simply by contacting the logistics or the Asset Recovery department to include the RMA code provided by Cisco. Filling the form will be asked to fill customer satisfaction by the Cisco after all this process is completed properly. In the case that we experienced the time it takes to get the tools and the resolution of all cases only takes 5 days. Our response to this SMARTnet service is exceptional and very professional.

Lessons from this case is if possible to get service Cisco SMARTnet on any device you have. Investments at cost of purchase and this warranty will provide added value and confidence plus for us consumers.

Info: not all resellers Cisco SMARTnet support this, make sure you ask them to make sure you get the best service.

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